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Improving Veteran Preventive Care with Mobile Support Solutions

May 18, 2015 10:55 AM – 12:25 PM

Nina Deibler1,  Shantia McCoy-Jones2
1Serco, Inc., 2Philadelphia VA Community Living Center

Pressure ulcers are a significant cause of morbidity and mortality among hospitalized, institutionalized, and mobility-compromised Veterans, and have been an ongoing challenge for the U.S. Department of Veterans Affairs (VA). The VA Pressure Ulcer Resource (VAPUR) is a Mobile Application (App) that supports the VA’s goal of “getting to zero” for the prevalence of pressure ulcers. It targets outpatient lay-users (Veterans and their familial caregivers), not medical professionals. Pedagogically, the Learn function gives users simple content with graphics and videos structured as FAQs on everything from pressure ulcer care to the role of nutrition and exercise in prevention and healing. Medical professionals may use VAPUR to discuss pressure ulcers with patients before discharge. The My Journal function lets users securely self-report standardized wound data to the VA including photos and comments. Other functionality includes reminders, automated help dialing, and resource locators. VAPUR is written at a sixth-grade level, but maps the wound data to LOINC and SNOMED CT for consistency and VA data analysis purposes. Technologically, VAPUR is a hybrid App. It will be deployed to iOS, Android, and Windows platforms from a single code-base and packaged as a native App to access each device’s native capabilities such as the camera and GPS. VAPUR also uses responsive design to enhance the user experience on all mobile platforms. VAPUR is scheduled for delivery in August 2015.